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- Ship operations, arrivals, departures, loading and unloading
- Port facilities information and berthing arrangements with port authorities
- Repair resources and marine equipment information
- Updated arrival, departure and cargo information
- Liaison with Customs and Immigration, Revenue Canada and the National Transportation Agency
- Coasting Trade Licence arrangements for foreign vessels that qualify to work in Canadian waters
- Shipment documentation (dock receipts, bills of lading, export declarations, manifests, permits, letters of credit, etc.)
- Cargo handling
- Liaison with Transport Canada, Coast Guard and departments of health and agriculture on regulations regarding ships, crews and cargo
- Inspection services liaison
- Clearing of imports
- Transshipment
- Dry docking
- Damage surveys
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